{"xsrfToken":"ba184f11df260a78869a444df887b16852c56023_lout","branding":{"id":"3","key":"sps","name":"Smokeball Partner Support","portalBaseUrl":"/servicedesk/customer/portal/3","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/3/1","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#d19f13","headerLinkHoverBGColor":"#d19f13","headerBadgeColor":"#d19f13"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/3ff757e1-65bf-4a0c-b32e-d7f09b62d5c4/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIxZmQyZTk5Zi03NzJhLTRkMWUtYWZiMy1hMDZhYjExNTJkNWIiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjNmZjc1N2UxLTY1YmYtNGEwYy1iMzJlLWQ3ZjA5YjYyZDVjNCI6WyJyZWFkIl19LCJleHAiOjE3MzEwNDQwMTcsIm5iZiI6MTczMTA0MzQxN30.X6iU-xK7VtAkDCb3dz0jeNwQJkVEbBegy4lSCeKqOY4&client=1fd2e99f-772a-4d1e-afb3-a06ab1152d5b&mode=fit","logoId":"3ff757e1-65bf-4a0c-b32e-d7f09b62d5c4","isLogoAvailable":true,"helpCenterTitle":"Welcome to Partner Support Centre","sharedPortalName":"Smokeball Partner Support","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"ru-RU":{"helpCenterTitle":"Добро пожаловать на Центр поддержки","sharedPortalName":"Центр поддержки","localeDisplayName":"Russian (Russia)"},"pt-PT":{"helpCenterTitle":"Bem vindo ao Centro de Ajuda","sharedPortalName":"Centro de Ajuda","localeDisplayName":"Portuguese (Portugal)"},"de-DE":{"helpCenterTitle":"Willkommen bei Hilfe","sharedPortalName":"Hilfe","localeDisplayName":"German (Germany)"},"en-US":{"helpCenterTitle":"Welcome to Partner Support Centre","sharedPortalName":"Smokeball Partner Support","localeDisplayName":"English (United States)"},"ko-KR":{"helpCenterTitle":"도움말 센터에 오신 것을 환영합니다.","sharedPortalName":"도움말 센터","localeDisplayName":"Korean (South Korea)"},"pt-BR":{"helpCenterTitle":"Bem-vindo ao Central de Ajuda","sharedPortalName":"Central de Ajuda","localeDisplayName":"Portuguese (Brazil)"},"es-ES":{"helpCenterTitle":"Bienvenido al Centro de ayuda","sharedPortalName":"Centro de ayuda","localeDisplayName":"Spanish (Spain)"},"en-UK":{"localeDisplayName":"English (UK)"},"fr-FR":{"helpCenterTitle":"Bienvenue dans Centre de support","sharedPortalName":"Centre de support","localeDisplayName":"French (France)"},"ja-JP":{"helpCenterTitle":"ヘルプセンター へようこそ","sharedPortalName":"ヘルプセンター","localeDisplayName":"Japanese (Japan)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#000000","helpCenterTitleColor":"#ed7323","useDefaultBanner":false,"isBannerAvailable":false},"portal":{"id":"3","key":"sps","projectId":12480,"serviceDeskId":3,"name":"Smokeball Partner Support","description":"<p>Welcome! You can raise a request for Smokeball Partner Support using the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/3","onlyPortal":true,"reqTypes":[{"id":"13","name":"Registration of Interest to become a Smokeball Partner","descriptionHtml":"","callToAction":"Registration of Interest to become a Smokeball Partner","introHtml":"<p>To start your integration journey with Smokeball, please complete the registration of interest form, and a member from our Partnerships or Product Teams will be in touch</p>","icon":13996,"iconUrl":"https://smokeball.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/13996","groups":[3],"key":""},{"id":"17","name":"Report a bug","descriptionHtml":"","callToAction":"Report a bug","introHtml":"<p>Tell us the problems you're experiencing.</p>","icon":14005,"iconUrl":"https://smokeball.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/14005","groups":[3],"key":""},{"id":"18","name":"Suggest a new API feature or Improvement","descriptionHtml":"","callToAction":"Suggest a new API feature or Improvement","introHtml":"<p>Let us know your idea for a new feature. Or do you see a place where we can do better? We're all ears.</p>","icon":13995,"iconUrl":"https://smokeball.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/13995","groups":[3],"key":""},{"id":"12","name":"Technical support","descriptionHtml":"","callToAction":"Technical support","introHtml":"<p>Need help installing, configuring, or troubleshooting? Select this to request assistance.</p>","icon":13980,"iconUrl":"https://smokeball.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/13980","groups":[3],"key":""},{"id":"16","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":13987,"iconUrl":"https://smokeball.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/13987","groups":[],"key":""}],"reqGroups":[{"id":3,"name":"General"}],"orderMapping":{"3":[12,18,17,13]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"42223ab4-00fc-3749-b1fe-49cc376519fe","appLinkName":"System Confluence","appLinkUrl":"https://smokeball.atlassian.net/wiki","spaceKey":"SPS","spaceName":"Smokeball Partner Support","spaceUrl":"https://smokeball.atlassian.net/wiki/spaces/SPS","isServer":false},"labels":[],"projectKey":"SPS","serviceDeskId":3,"kbLinkDomainURLs":["https://smokeball.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":3,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"SPS","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIxZmQyZTk5Zi03NzJhLTRkMWUtYWZiMy1hMDZhYjExNTJkNWIiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMjQ4MCI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MzEwNDQ2MTcsIm5iZiI6MTczMTA0MzQxN30.Ap93Fg3A7Ee6cpDn13hu6nA8LO8bIrrqOMFrMuBg8eM","targetCollection":"upload-project-12480","endpointUrl":"https://api.media.atlassian.com","clientId":"1fd2e99f-772a-4d1e-afb3-a06ab1152d5b","tokenDurationInMins":20}},"reqCreate":{"id":13,"projectId":12480,"form":{"name":"Registration of Interest to become a Smokeball Partner","descriptionHtml":"","callToAction":"Registration of Interest to become a Smokeball Partner","intro":"<p>To start your integration journey with Smokeball, please complete the registration of interest form, and a member from our Partnerships or Product Teams will be in touch</p>","instructions":"","icon":13996,"iconUrl":"https://smokeball.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/13996","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Summary","description":"","descriptionHtml":"","required":true,"displayed":false,"presetValues":["Registration of Interest "]}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/3/create/13","requestValidateBaseUrl":"/servicedesk/customer/portal/3/validate/13","calendarParams":{"firstDay":0,"date":"2024-11-08T16:23:38+1100","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"42223ab4-00fc-3749-b1fe-49cc376519fe","appLinkName":"System Confluence","appLinkUrl":"https://smokeball.atlassian.net/wiki","spaceKey":"SPS","spaceName":"Smokeball Partner Support","spaceUrl":"https://smokeball.atlassian.net/wiki/spaces/SPS","isServer":false},"labels":[],"projectKey":"SPS","serviceDeskId":3,"kbLinkDomainURLs":["https://smokeball.atlassian.net"]},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":false,"showRecaptcha":true,"siteKey":"6LePXLkdAAAAAF4gCNalrL1IvZcqbNbZf_Zakudd","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIxZmQyZTk5Zi03NzJhLTRkMWUtYWZiMy1hMDZhYjExNTJkNWIiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMjQ4MCI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MzEwNDQ2MTgsIm5iZiI6MTczMTA0MzQxOH0.AGEAnrWLTatx4OBiuNX-QyL8Yq-v_wPLk_oaYiWSQfw","targetCollection":"upload-project-12480","endpointUrl":"https://api.media.atlassian.com","clientId":"1fd2e99f-772a-4d1e-afb3-a06ab1152d5b","tokenDurationInMins":20},"hasProformaForm":true,"proformaTemplateForm":{"id":1,"updated":"2022-09-05T23:05:23.008543Z","publish":{"jira":{"newIssueIssueTypeIds":[],"newIssueRequestTypeIds":[],"submitOnCreate":true,"validateOnCreate":true},"portal":{"portalRequestTypeIds":[13],"submitOnCreate":true,"validateOnCreate":true}},"design":{"settings":{"templateId":1,"name":"Integration Partnership Enquiry ","submit":{"lock":false,"pdf":true}},"layout":[{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","layout":"default","parameters":{"id":1},"localId":"ea1798fa-828e-4ae2-ac31-5622619e34fc"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","layout":"default","parameters":{"id":2},"localId":"86c81b58-a195-47b1-b0f0-4e4b476c45e6"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","layout":"default","parameters":{"id":3},"localId":"711ae44e-cf30-4d12-bb52-54980c839c5d"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","layout":"default","parameters":{"id":13},"localId":"d107fe5e-676b-4751-902f-b6493b95c4c7"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","layout":"default","parameters":{"id":5},"localId":"1abda815-4993-448e-beab-61aed593d5c8"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","layout":"default","parameters":{"id":6},"localId":"faa44354-2ef9-4630-b048-c0e12af3bb66"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","layout":"default","parameters":{"id":8},"localId":"06ac5e0c-8dfe-4913-aa32-2ec16c7fa27f"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","layout":"default","parameters":{"id":9},"localId":"7781300d-5f50-47f4-aeaf-b68de57cea84"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","layout":"default","parameters":{"id":11},"localId":"487bb25a-9c78-443d-a700-32559f3d1b82"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","layout":"default","parameters":{"id":18},"localId":"2fb7f449-ac41-4b83-a3ec-04e2d18abafb"}},{"type":"paragraph","content":[]}]}],"conditions":{},"sections":{},"questions":{"8":{"type":"tl","label":"Which types of law do you service and support? (General, Family, Personal Injury etc)","description":"","validation":{"rq":true,"mnc":3},"jiraField":"customfield_13695","questionKey":""},"13":{"type":"tl","label":"Company Name","description":"","validation":{"rq":true,"mnc":2},"jiraField":"customfield_13687","questionKey":""},"5":{"type":"tu","label":"Company Website","description":"","validation":{"rq":true},"jiraField":"customfield_13692","questionKey":""},"2":{"type":"ts","label":"Last Name","description":"","validation":{"rq":true},"jiraField":"customfield_13690","questionKey":""},"18":{"type":"pg","label":"Please summarise what you'd like to achieve by integration partnership with Smokeball? What is the benefit to Smokeball’s clients? What is the commercial benefit to Smokeball?","description":"","validation":{"rq":false},"jiraField":"customfield_13698","questionKey":""},"3":{"type":"te","label":"Email","description":"","validation":{"rq":true,"mnc":5},"jiraField":"customfield_13691","questionKey":""},"11":{"type":"cs","label":"How many clients currently use your platform?","description":"","validation":{"rq":true},"jiraField":"customfield_13697","questionKey":""},"9":{"type":"tl","label":"How long has your business been operating? (in years)","description":"","validation":{"rq":true},"jiraField":"customfield_13696","questionKey":""},"6":{"type":"cm","label":"Which markets do you operate in?","description":"","validation":{"rq":true,"mns":1},"jiraField":"customfield_13693","questionKey":""},"1":{"type":"ts","label":"First Name","description":"","validation":{"rq":true,"mnc":1},"jiraField":"customfield_13689","questionKey":""}}},"uuid":"095f5ec2-c045-4ed9-a1d4-4eb72a7ac347"},"proforma":{"formExists":true,"formValid":true,"formTemplateData":{"id":1,"updated":"2022-09-05T23:05:23.008543Z","publish":{"jira":{"newIssueIssueTypeIds":[],"newIssueRequestTypeIds":[],"submitOnCreate":true,"validateOnCreate":true},"portal":{"portalRequestTypeIds":[13],"submitOnCreate":true,"validateOnCreate":true}},"design":{"settings":{"templateId":1,"name":"Integration Partnership Enquiry ","submit":{"lock":false,"pdf":true}},"layout":[{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","layout":"default","parameters":{"id":1},"localId":"ea1798fa-828e-4ae2-ac31-5622619e34fc"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","layout":"default","parameters":{"id":2},"localId":"86c81b58-a195-47b1-b0f0-4e4b476c45e6"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","layout":"default","parameters":{"id":3},"localId":"711ae44e-cf30-4d12-bb52-54980c839c5d"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","layout":"default","parameters":{"id":13},"localId":"d107fe5e-676b-4751-902f-b6493b95c4c7"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","layout":"default","parameters":{"id":5},"localId":"1abda815-4993-448e-beab-61aed593d5c8"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","layout":"default","parameters":{"id":6},"localId":"faa44354-2ef9-4630-b048-c0e12af3bb66"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","layout":"default","parameters":{"id":8},"localId":"06ac5e0c-8dfe-4913-aa32-2ec16c7fa27f"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","layout":"default","parameters":{"id":9},"localId":"7781300d-5f50-47f4-aeaf-b68de57cea84"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","layout":"default","parameters":{"id":11},"localId":"487bb25a-9c78-443d-a700-32559f3d1b82"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","layout":"default","parameters":{"id":18},"localId":"2fb7f449-ac41-4b83-a3ec-04e2d18abafb"}},{"type":"paragraph","content":[]}]}],"conditions":{},"sections":{},"questions":{"8":{"type":"tl","label":"Which types of law do you service and support? (General, Family, Personal Injury etc)","description":"","validation":{"rq":true,"mnc":3},"jiraField":"customfield_13695","questionKey":""},"13":{"type":"tl","label":"Company Name","description":"","validation":{"rq":true,"mnc":2},"jiraField":"customfield_13687","questionKey":""},"5":{"type":"tu","label":"Company Website","description":"","validation":{"rq":true},"jiraField":"customfield_13692","questionKey":""},"2":{"type":"ts","label":"Last Name","description":"","validation":{"rq":true},"jiraField":"customfield_13690","questionKey":""},"18":{"type":"pg","label":"Please summarise what you'd like to achieve by integration partnership with Smokeball? What is the benefit to Smokeball’s clients? What is the commercial benefit to Smokeball?","description":"","validation":{"rq":false},"jiraField":"customfield_13698","questionKey":""},"3":{"type":"te","label":"Email","description":"","validation":{"rq":true,"mnc":5},"jiraField":"customfield_13691","questionKey":""},"11":{"type":"cs","label":"How many clients currently use your platform?","description":"","validation":{"rq":true},"jiraField":"customfield_13697","questionKey":""},"9":{"type":"tl","label":"How long has your business been operating? (in years)","description":"","validation":{"rq":true},"jiraField":"customfield_13696","questionKey":""},"6":{"type":"cm","label":"Which markets do you operate in?","description":"","validation":{"rq":true,"mns":1},"jiraField":"customfield_13693","questionKey":""},"1":{"type":"ts","label":"First Name","description":"","validation":{"rq":true,"mnc":1},"jiraField":"customfield_13689","questionKey":""}}},"uuid":"095f5ec2-c045-4ed9-a1d4-4eb72a7ac347"},"linkedJiraFields":["customfield_13690","customfield_13692","customfield_13691","customfield_13693","customfield_13696","customfield_13695","customfield_13698","customfield_13687","customfield_13697","customfield_13689"]},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}